Elderspeak

How to Speak with Respect Instead of Condescension

“Like an automatic shift into low gear, we often revert to baby talk when communicating with seniors – regardless of the person's ability to understand and respond. This is called ‘Elderspeak.’” - Joy Simpson, The University of Kansas

While there are aspects of elderspeak that make up for the cognitive decline of some seniors, the majority of elderspeak is seen as patronizing and harmful. It is true that aging changes the way a person’s memory and hearing works, but we should always lead with respect, rather than condescension, in overcoming those challenges. The intentions of those using elderspeak are kind, but the effects include depression, resentment, low self-esteem, embarrassment, and loneliness. 

“Research has shown that older adults with dementia who are spoken to in this manner are more likely to disregard instructions and react negatively, sometimes by yelling or growing agitated,” says Cristina Ianzito with AARP.

Instead of engaging in elderspeak, consider these suggestions when speaking to seniors with communication challenges:

• Speak with respect, first and foremost

• Simplify your sentences when conveying complex information

• Paraphrase, reword, or repeat major points

• Communicate directly

• Speak clearly but normally

• For those hard of hearing, speak louder but don’t change the tone or pitch of your voice

What we have to keep in mind is that seniors have experienced long and full lives. They are wise and independent people that are getting older and may be losing some mental or physical faculties. They are not children, and they shouldn’t be spoken to in that way.